Features
Everything your agents need. Nothing you have to build.
The controls, knowledge and channels behind every AIZOD agent.
01
Control
Approve-before-send.
Review replies or posts before they go out; loosen it as trust grows.
Handoff rules.
Decide exactly when a person takes over.
Conversation history.
Every interaction logged and searchable.
02
Knowledge
One knowledge base
for all agents: pages, PDFs, FAQs, policies.
Answers from your sources only,
with "I don't know" when the answer isn't there.
Easy updates.
Change a policy once; every agent uses it.
03
Channels
Website chat, email/helpdesk, WhatsApp, social and phone.
04
Analytics
See volumes, resolution, handoffs and top questions.
